Protect your SNAP benefits from Hackers and Scammers English
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10 Protect your SNAP benefits from hackers & scammers Your benefit card needs to be protected just like a debit card or credit card EBT EDGE offers the ability for clients to Freeze benefits Prevent out - of - state transactions Prevent internet transactions To use either card freezing or out - of - state internet transaction blocking 1 Cardholders must have an EBT EDGE account wwwebtedgecom or the EBT EDGE Mobile App from Google Play or Apple Store 2 Their current active card added to the account Card Freezing STOPS • Food Purchase • Cash Purchase • Cash Withdrawal • PIN select change • Balance Inquires Card Freezing DOES NOT STOP • Adjustments and Adjustment Holds • Internet Transaction Returns • Repayments • Benefit Cancellations • Benefit Authorizations and Benefit Availability Transaction Restrictions • Blocks Out - of - State Transactions only if turned on and or • Blocks Internet Transactions only if turned on ONLY USE THIS EBT EDGE APP BY FIS NC DEPARTMENT OFDivision of Child and Family Well - BeingHEALTH ANDHUMAN SERVICES wwwncdhhsgov divisions division - child - and - family - well - being NCDHHS is an equal opportunity employer and provider • 2 2025Page