Most VA online services — VA.gov, My HealtheVet, and the VA mobile app — require a verified ID.me or Login.gov account. Either one works to sign in. If you are having trouble creating or verifying an account, we are glad to help.

Create or sign in with either service

• ID.me — www.id.me
• Login.gov — secure.login.gov

You can use either account to access VA.gov and My HealtheVet.

Download the VA mobile app

The VA: Health and Benefits app lets you check claim status, refill prescriptions, view appointments, and access your benefit letters from your phone. Download it free:

• Learn more and get download links: mobile.va.gov/app/va-health-and-benefits
• Or search "VA: Health and Benefits" in the Apple App Store or Google Play.

Stop by our office if you need assistance. Our staff can walk you through setting up ID.me or Login.gov, verifying your identity, and getting the VA app running on your device.